Hunting License Refunds, Reversals and Exchanges

Note, anyone may request and be given a refund or preference point restoration for a license no later than 30 days prior to the start of the season (14 days for turkey licenses) for which the license is valid. Also, most refunds are subject to a $15.00 processing fee.
 

• To be eligible for a refund or restoration of preference points, a license must be turned into a CPW location or postmarked at least 30 days prior to the start of the season (14 days for turkey licenses)​ for which the license is valid. 
• No refunds or preference point restorations will be given on exchanged licenses or licenses that cost less than $15.​​​​ This does not apply to youth licenses.
   
• A $15 processing fee will be deducted from most refunds to help recover internal costs of processing that request. The $15 processing fee will not be charged for restoration of preference point requests, refunds to youth licenses, extreme medical circumstances, death of the license holder or license holder’s immediate family member, military deployment, jury duty, or CPW error.  
• Any request of refund or preference point restoration after the 30 day deadline will be limited to extreme medical circumstances involving the license holder or a license holder’s immediate family member, death of the license holder or license holder’s immediate family member, military deployment, jury duty.
• The Extreme Medical Exemption Request form must be filled out and signed by a physician for anyone requesting an exception to the submission due date rule to an extreme medical circumstance. Other medical documentation will not be accepted. If a request is submitted without this form, it will be denied.
• Once a refund or preference point request form, and license, has been mailed or submitted to a CPW location, there is no way to recover that license. Individuals must still choose between a refund or restoration of preference points; both will not be awarded.
• Refunds will not be given on annual licenses, to include all qualifying licenses. Refunds are also not granted for mountain lion licenses, application fees, habitat stamps, waterfowl stamps, and Federal duck stamps.
• Refunds OR restoration of preference points will still be given for any reason prior to 30 days before the start of the season, if submitted or postmarked appropriately.
• In cases of extreme medical circumstances involving the license holder or a license holder’s immediate family member, death of the license holder or license holder’s immediate family member, or jury duty, applications will be accepted no more than 30 days after the start of the season for which the license is valid, with the exception of military deployment. ​
• If a request is submitted after a season has started, it must include the License Refund / Preference Point Restoration Application signed and dated by the license holder.
  
   

How will I receive my refund?

​Product purchased online or with the Aspira call center:

• Refunds will be returned to the card used to purchase it (e.g. credit card, debit card, gift card, etc.) if possible. 
  • If you use a gift card (e.g. VISA) to apply for the draw/purchase a license and need a refund later, the money will be returned to that card so we recommend you keep track of it. 
• If the refund cannot be issued to a card, Aspira will issue a check directly.
• Credits will show on statements 3-5 business days after being processed by the Refund Office.
• We cannot accommodate requests for a refund to be issued by a paper check rather than a credit to the card.
• Once money has been returned to a card, the action is final and cannot be changed. 

​Products purchased at a CPW office, park or external agent:

• Refunds will be issued as paper checks.
• May take up to 90 days to process.