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Reservation Frequently Asked Questions
Reservation Frequently Asked Questions
  • ​Do I have to make a reservation to camp in one of your parks? 
    All of our parks are reservation-only, with reservations accepted online or by phone 24/7. Some of these parks do offer walk-in sites during the off-season. A reservation ensures that you will have the site you want, with the size and hookups you need, for the duration of your stay.

  • How far in advance can I make a reservation?
    A reservation can be made no more than 6 months before your arrival date. Any reservations made with more than one day outside of the 6-month reservation window will be frozen to changes for 14 days from the date the reservation was made.

  • What is the least amount of time required to make a reservation?
    Parks allow reservations up until you arrive. Please check the park's site or page on cpwshop.com for details.

  • What is the maximum number of nights I can stay in a park? 
    No more than 14 days in any 28 day period. This restriction is for anyone staying on the campsite, whether or not they are formally listed on the reservation.

  • How do I make a reservation at a state park? 
    You can make reservations through the call center at 1-800-244-5613 and is staffed 24 hours a day or online at cpwshop.com. All reservations, except those for some group campgrounds and picnic sites, must be made through the Aspira Call Center or through cpwshop.com. Some cabins and yurts have specific reservation information, please check the individual park pages for exceptions.

  • When is the Aspira Call Center open? 
    The Aspira Call Center is open 24/7 for reservations, changes and cancellations, except from 8pm MT Christmas Eve to 4am MT Boxing Day.

  • Is the Colorado Parks and Wildlife Call Center still open?
    The Denver-based call center is still available at 303-297-1192 to provide park information, camping rules and answer questions about the account set-up or reservation process. However, this call center is no longer able to make, change or cancel reservations. 

  • What hours can I make an Internet reservation? 
    Internet reservations can be made 24 hours a day. The six month window availability begins at midnight, mountain time.

    6 Month Reservation Window
    To the date of arrival ​
    Reservations for July start in January
    ​Reservations for January start in July
    Reservations for August start in February
    ​Reservations for February start in August
    Reservations for September start in March
    Reservations for March start in September​
    Reservations for October start in April
    ​Reservations for April start in October
    Reservations for November start in May
    ​Reservations for May start in November
    Reservations for December start in June
    ​Reservations for June start in December
    Reservations go live online at midnight. For example: at 12:00 AM MST on January 3rd, an arrival date of July 3rd will be available. ​
    ​ ​​
  • Can I make a check payment over the phone? 
    The reservation software is not set up to take check payments by phone.

  • Why can't I make a reservation at a park during the winter? 
    Not all parks remain open during the winter. Some parks are reservable year-round, and some parks allow camping with limited facilities for reservations or first come/first serve camping. Other parks must close their facilities completely due to staffing and weather.

  • Why aren't vehicle fees included in the camping fee? 
    There are parks in the state park system that do not have camping and are day use only areas. Therefore, we have entrance fees that are separate from camping.

  • Where can I get an annual state parks pass? 
    Annual state parks passes may be purchased online, by phone at 1-800-244-5613, at any Colorado Parks and Wildlife location, or at any authorized sales agent.

  • What if I can’t use my reservation?  You have two options.

    1. You can cancel your reservation at any time prior to your stay, but the fees to cancel vary. If you cancel during your stay, any nights already used are non-refundable. For more details, please visit the Reservation Cancellations & Changes page. Reservations can be cancelled either online or through the Aspira Call Center until the reservation is checked in, which happens no later than 11pm the night of arrival. 

    2. You can change your reservation dates and location through the Aspira Call Center or online until the reservation is checked in, which happens no later than 11pm the night of arrival. Fees apply depending on the type of change and date the change occurs. For more details, please visit the Reservation Cancellations & Changes page.

    3. You can manage your reservation online! Follow this easy tutorial to request a confirmation letter, change or cancel your reservation.

  • What if I do not show up or cancel?
    If you do not show up within 24 hours of your scheduled check in time, and you do not notify the park that you will be arriving late, your site may be resold and may not be available when you arrive. Any nights passed are non-refundable.

  • What if I leave early? 
    If you choose to leave early, you may cancel the remainder of your stay with the park. You will receive a refund of any nights you did not use.

  • What are the check-in times? 
    Official check in for campsites is 1pm, for cabins and yurts it is 4pm. Check out times for all facilities is12 noon. Any sites that are not checked in by 11pm are automatically checked in by the system.

  • How many people can camp on my site? 
    A maximum of six people or immediate family (two adults plus minor children) is allowed per campsite. Limiting the amount of usage on a site helps prevent erosion of the campsite. If you have more than six people, another site will need to be booked.

  • Can I have a campfire or a portable stove? 
    Prior to visiting a park, please check their page to see if there are any current fire restrictions or bans. Certain sites may also have campfire restrictions. Campfires may be built in the fire ring provided at each site. No fires shall be left unattended and must be fully extinguished before leaving the campsite. Portable stoves may be used only in established campsites and designated picnic areas.

    No outdoor fires are allowed at the Golden Gate Guest House or the Mueller Cabins.

  • What are quiet hours in the park?
    Quiet hours are from 10:00 p.m. to 6:00 a.m. daily. This includes generator noise and bright lights.

  • Can I bring alcoholic beverages? 
    Alcoholic beverages are permitted on park property, with the exception of archery or shooting ranges unless specifically authorized and permitted. Possession of alcoholic beverages by anyone under 21 years of age is prohibited. The use of alcohol or any controlled substance to the degree that may endanger oneself or another person, damage property or resources, or may cause unreasonable interference with another person's enjoyment of any lands or waters is also prohibited.

  • Can I have extra vehicles at my site? 
    State park regulations allow for one vehicle in addition to camping equipment at each site. Many parks will allow a second vehicle if space allows. If there is no room on the site, or the park stipulates it, extra vehicles may be parked in designated parking areas. All vehicles are required to have a valid Colorado State Parks pass.

    If a visitor camping at a state park tows a vehicle with their camping unit, a tow pass is required. The towed vehicle pass is intended for a vehicle that is towed in by a motorhome. The motorhome is required to have a paid pass and the towed vehicle pass is issued at no charge to a vehicle towed or carried in by a motorhome. To receive the towed vehicle pass, a camping permit or proof of a camping reservation must be presented at an attended visitor center, office, or entrance station. The towed vehicle pass is placed on the vehicle being towed and the tow vehicle must be under tow at the time of entry. The towed vehicle pass is valid for the same time period as the camping permit/reservation.

  • Can I have guests at my campsite? 
    Campers are allowed to have guests. All guests must pay the entrance fee for their vehicles. Guests are allowed during the day, but only a maximum number of 6 people are allowed at night/overnight.

  • Where can I set up on my site? 
    Some parks have designated camping areas within a designated border. All your belongings must be contained within the bordered area. Please confine tents to designated tent pads. If you are unsure whether your equipment will fit, please call the park. On sites that do not have a bordered area, all of your equipment should be within your site and not overflowing onto neighboring sites.

  • Can I camp in my car? 
    Any sites that allow for RV camping allow for car camping. You may not camp in your car at sites that only allow for tent camping.

  • If my campsite is near a water hydrant, can I stay connected? 
    If it is a community hydrant, then you must fill your tanks and disconnect.

  • How many amps are your electrical posts? 
    All of our electrical posts are at least 30 amps, but may be more. When you make your reservation, the amperage for that site will be listed. You can also call the park or visit the park's web page for specific information.

  • Can I bring my pet? 
    Yes, with some restrictions. Your pet must be on a leash that is no longer than six feet in length at all times. Pets are restricted from some yurts, cabins and some trails. Check with the park directly before arrival. There is a $10 per night pet fee collected for those cabins and yurts that accept pets. Owner is responsible for removal of pet waste. Failure to do so may result in a fine.

  • Can I bring my horse to my campsite? 
    There are only a few parks that allow horses in their campground. Please check the Colorado Parks and Wildlife web page or call the park for these restrictions.

  • Are there group campgrounds at the park? 
    Some parks (but not all) have group campgrounds. Some group campgrounds may be reserved through the reservation system while others are handled at the park. You can visit our Park Finder and sort by the "facilities" or find the park you are interested in and call them directly or call the Aspira Call Center at 1-800-244-5613. If you would like to reserve multiple sites for the same dates and park, you may call the Aspira Call Center at 1-800-244-5613.

  • Can I reserve a picnic shelter or group campground? 
    Some parks (but not all) have day-use facilities available for reservation. Some of these facilities may be reserved through the reservation system while others are handled at the park. You can visit our Park Finder and sort by the "facilities" or find the park you are interested in and call them directly. You may also call the Aspira Call Center at 1-800-244-5613 to find out which parks have these facilities.

  • What is the cabin set-up? 
    This can vary between each cabin. Visit the Colorado Parks and Wildlife web page or call the individual park or the Aspira  Call Center for details on a specific cabin. The Colorado Parks and Wildlife Call Center can be reached at 303-297-1192 to provide cabin information, but cannot reserve cabins.

  • How many people can I have in a cabin or yurt? 
    A yurt will sleep a maximum of 6 people. Each cabin has its own capacity limit. Children count toward the maximum number of guests. Please visit the Colorado Parks and Wildlife web page or contact the individual park or Aspira Call Center for specific cabin capacity.

  • Do children count toward capacity count? 
    Yes, children (including infants) are counted toward the total occupancy limit of the cabin or yurt.

  • Can I pitch a tent or set up an RV next to my cabin or yurt?
    No, with the exception of Ridgway State Park. The arrangements for tent or RV setup at the Ridgway yurts must be made by contacting the park directly. Occupancy and equipment limits and additional fees, payable at the park, will apply. Contact Ridgway State Park or the Aspira Call Center for details.

  • I am an Aspen Leaf pass holder and made a reservation online, but I didn’t get my camping discount. How can I get my discount? 
    Only the actual holder of the Aspen Leaf Annual, Aspen Leaf Lifetime, Aspen Leaf Passport, Senior Columbine, Senior Centennial, Senior Volunteer, Senior Blue Spruce, or Senior Independence pass may receive a discount. If multiple sites are booked for the same dates by the same customer, the discount only applies to a single site. You must hold a valid pass at the time of making the reservation AND the time of your stay for the discount to be valid. If you believe the discount was not applied correctly, please contact the Aspira call center at 1-800-244-5613 for assistance. Be prepared to give your reservation number to the agent. 

  • Where can I get park brochures or maps? 
    Each park has maps and detailed brochures about their park and are happy to mail them to anyone who calls and requests one. Park maps, brochures and other information is also available online.

  • Can you look up my friend's reservation or tell which site they are in?
    If you need a site in a certain area or need to be in sites next to the rest of your party, please obtain that information directly from your party. The Aspira Call Center is unable to provide reservation information to anyone but the person who booked the reservation. This includes spouses and other family members.

  • Can I get a discount for my boy scout/girl scout troop? 
    The Aspira​ Call Center does not have the authority to give discounts to campers. Please call the park you are interested in visiting and ask the park staff about special permits.

  • I'm having problems reaching someone at the park, how can I get a hold of a park staff member? 
    Each park has its own designated hours of operation. If no one is at the park, follow the instructions per the park's phone recording to have someone from the park contact you. Parks can also be emailed at the email address listed on each park’s home page, which includes their hours of operation.

  • How do I get a hunting or fishing license? 
    You may purchase a hunting or fishing license online, by phone at 1-800-244-5613, at any CPW location, or at any one of our hundreds of sales agents. See a full list of authorized sale agents.

  • How do I register a boat? 
    You can register your boat at the Colorado Parks and Wildlife Littleton Office Center, Region Offices and some designated Park Offices. Please call 303-297-1192 for more information.

If you still have questions, please feel free to send an email to dnr_wildlife.cpwinfo@state.co.us.